Neyrosetka talked to FCB

In early August, our neural network OneBox Next entered into correspondence with FCB until victory was trying to sell yourself, as well as our vendors behave.

Bypassing all the filter, she was able to register a formal appeal and reach out to the head of department.

We only found out about it a week ago, when CRM has set the task to one of our staff members: “Lead #xxxxx sent a reply, the network came to a standstill, it is necessary to continue the communication.”
Indeed, on a PDF with scanned blank she did not know how to react …

This we did not expect!

Two weeks ago, we announced our new development OneBox Next - CRM with neural network. Neural network itself is still in the process of development, testing and training, but we are already using it to work:

our support-in helps make it the most appropriate response to the client;
our sales-am it shows the most successful sales chain that led to the transactions;
CRM itself collects contact customer field required us and join with them in conversation on algorithms that automatically rebuilt on the basis of previous experience.

PS: It seems that in communications with public authorities only artificial intelligence is able to go through this entire bureaucracy.

24 August 2016

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